Online Reputation Management
Online reputation management is managing how customers think of you. There are existing customers and potential customers. Whoever they are, you definitely want to look trustworthy to them. For existing customers, you must be careful about the way you deliver servcies to them. Because if they are happy, they say something nice about you. For potential customers, they always want to know many things before making a decision. For instance, if the company is reliable enough. Besides, they also care about the experience of existing customers.
There are many ways to tell customers that you are reliable. Firstly, you could release new press articles to introduce your company background. It’s worth mentioning your history, size, partners, materials,speed and so on. Secondly, sharing experience of real customers is a good way to influence potential customers. Thirdly, you need to consider the media channels to engage with customers. And lastly, it’s important to use SEO technique to maximize exposure of your contents.
Online reputation management
To start building online reputation, we need to ask several questions to understand your expectations.
Firstly, what business are you in? Is it competitive in China?
Secondly, how are your existing customers thinking of you?
Thirdly, are the negative reviews true if any?
Moreover, what information do you want potential customers to see?
Lastly, how soon do you want to see some results?
After that, Deep Digital China will provide recommendations to reach your expectations.
In some highly competitive industries, we have seen companies trash their competitors by publishing negative review towards them. To tell you the truth, this is ugly. However, it’s very harmful to your business. Nevertheless, Deep Digital China is quite experienced in handling situations like this. To make it happen, we will replace those false information links with real information about you. As a result, you will look much better to your target audience.
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Book a free consultation now. And then, hear our insights on online reputation management!
